RETURN POLICY:
1) All returns must be pre-approved by Susan prior to returning to: LAUNCH PRINTING & PROMOTIONS, 2402 OSBORNE RD, ST MARYS, GA 31558, ATTN: ECHO RETURN. If a return is shipped to VA rather than GA, an additional fee will be deducted from the refund.
2) All individual returns must be within 30 days of the original invoice (90 days for bookstores) and in the original shrink wrap. Even if a return is approved, then received without the original shrink wrap or in used condition, a refund will not be issued and the book will not be shipped back to the customer until s&h is paid again.
3) A 10% restocking fee applies to all returns.
4) No returns/refunds on any old edition, PowerPoint, CME application payment (may be transferable), shipping fee, international fee, or material(s) purchased elsewhere.
5) Do not return any damaged or used books (no scratches, stickers, tears, writing, etc).
6) You are responsible for properly packaging the books to avoid damage. All textbooks must be in perfect condition to receive a refund. If books arrive with damage, the cost to repair will be reflected in the refund.